FAQ

How do I get anti-virus software for my home computer?

If your computer is used within the College, you may be entitled the College's software. Please ask your ICT Teacher for more details. If you would like anti-virus software for your home computer please click the link below.

 

Please note: This is an excellent free software package.

Download AVG Free edition.

How do I remove a autorun virus from my USB Drive?

This file is attached to many events of windows explorer including OPEN, REFRESH, etc. Simple stept to remove the virus activation: You must close opened explorer windows. 1. open up a command prompt (i.e. cmd.exe) >> to load it go to Run, type cmd, enter. 2. Now to remove virus's attributes (in order to delete it type following line by line and execute them pressing enter. e.g. F:\ F:\attrib -s -r -h *.* If there are any malicious EXE files those are now visible so if unnecessary delete them too. F:\del autorun.inf 3. After finishing above, quickly remove the pen as soon as posible (just after executing del command). 4. Now your pen is without virus activation config. file. Now you can safely delete unnecessary EXE files on it.

How do I get a Username to use the College's Systems?

If you are a Student, please download the new user form here. All staff should speak to a member of the ICT Dept. If you are a teacher please bring your TR number with you.

I am a member of Staff. How do I add my content to this website?

Firstly you need to register. 

Then you must download article 42 here, from the download section. Please contact us if you dont have access rights to submit articles.

I dont have Microsoft Office on my home computer, can you help?

You can purchase Microsoft Office at discounted prices for Non-Commercial Use from Software 4 Students. 

Alternatively, you can download a free open source version called OpenOffice.

Pupils are on a website that is unappropriate for them. What do I do?

You can request a website be blocked or unblock by submitting details here. If the site is deemed to be unsafe for pupils viewing, record the url from the address bar, log the pupils off the workstation and report to the ICT Dept immediately.

 

Please refer to the College's ICT Usage Policy for further information.

I am trying to stream video/audio to a class but its very slow,what is wrong?

As with all system's when numerous people try to access the same material at the same time, things can slow down somewhat.

Prepare your lesson in advance and play all media before the class arrives, that way the College's Riverbed system will store the files locally making things run smoothly.

How do I use RM Tutor for ICT Class Management?

I have RM Tutor installed and I want to take control of my ICT lessons but I have never used this software before. How does it work?

All ICT Suites have RM Tutor 3 installed on client and staff computers.

Firstly download the RM Tutor 3 Userguide.