ICT Support
FAQ
How do I get anti-virus software for my home computer?
If your computer is used within the College, you may be entitled the College's software. Please ask your ICT Teacher for more details. If you would like anti-virus software for your home computer please click the link below.
Please note: This is an excellent free software package.
How do I remove a autorun virus from my USB Drive?
How do I get a Username to use the College's Systems?
I am a member of Staff. How do I add my content to this website?
Firstly you need to register.
Then you must download article 42 here, from the download section. Please contact us if you dont have access rights to submit articles.
I dont have Microsoft Office on my home computer, can you help?
You can purchase Microsoft Office at discounted prices for Non-Commercial Use from Software 4 Students.
Alternatively, you can download a free open source version called OpenOffice.
Pupils are on a website that is unappropriate for them. What do I do?
You can request a website be blocked or unblock by submitting details here. If the site is deemed to be unsafe for pupils viewing, record the url from the address bar, log the pupils off the workstation and report to the ICT Dept immediately.
Please refer to the College's ICT Usage Policy for further information.
I am trying to stream video/audio to a class but its very slow,what is wrong?
As with all system's when numerous people try to access the same material at the same time, things can slow down somewhat.
Prepare your lesson in advance and play all media before the class arrives, that way the College's Riverbed system will store the files locally making things run smoothly.
How do I use RM Tutor for ICT Class Management?
I have RM Tutor installed and I want to take control of my ICT lessons but I have never used this software before. How does it work?
All ICT Suites have RM Tutor 3 installed on client and staff computers.
JE FAQ 1.1 - Developed by J-Extension
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